Red Light Special
Returns and Exchanges
Within 15 days from when the item is received merchandise can be exchanged for store credit only. If 15 days have gone by since you received the item, unfortunately we cannot accept your return.
To be eligible to return items for store credit, your item must be unused, in the same condition that you received it, and in the original packaging, with tags attached.
Once your returned item is received and inspected, we will send you an email to notify you that we have received your item. We will also notify you of the approval or rejection of your return or exchange request.
If you are approved, then your return for store credit will be processed.
To return your product, you should ship it to:
800 Wilshire Blvd. Suite 200 Los Angeles, CA 90017
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
For information on any delayed exchanges or returns for store credit, please contact us at firstname.lastname@example.org.
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